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JF Homeschooling — Professional Remote Tutoring Services

Official Policies & Procedures

Effective: October 22, 2026 · Supersedes all previous policy emails

Dear Parents and Families,

Thank you for enrolling with JF Homeschooling. To maintain effective communication, ensure a smooth learning process, and protect everyone’s scheduled time, please review the official policies and procedures below in full. These policies apply to all enrolled students and families, effective immediately.

Please reply to this email confirming that you have received, read, and agree to these policies, and keep this email saved for your reference. Policy emails are sent only once.

Section 1 — Enrollment & Getting Started

  • New students: Payment is due in full before session links are sent out and the schedule is confirmed.
  • Your student’s time slot is reserved only once payment has been received.
  • If your child is not planning to continue with lessons at any point, please notify me as soon as possible so the schedule can be managed accordingly.

Section 2 — Meeting Links & Session Access

  • Your virtual meeting (Zoho) links have already been sent for this school year. Please save your link — it is used for all of your sessions throughout the entire school year.
  • Same time, multiple days: one link covers all of those days. Different times: you have a separate link for each time slot.
  • If you cannot find your link, email me in advance and I will resend it — please do not wait until the start of the lesson.
  • Students should join from a quiet space, ready to begin, with their materials at hand.

Section 3 — Tardiness & No-Show Policy

  • All payments are non-refundable.
  • I will wait exactly 15 minutes past the scheduled lesson time for the student to join. If the student arrives within those 15 minutes, the lesson will still end at the originally scheduled time, due to my back-to-back schedule.
  • If the student has not joined after 15 minutes, the session is marked a no-show and your account will be charged for the session, unless you have notified me otherwise.
  • No-show lessons will not be rescheduled.
  • If a student accumulates two or more no-shows without prior cancellation within a paid package or monthly plan, their reserved time slot will be released, and the standard no-show charge will apply.

Section 4 — Cancellations & Rescheduling

  • Parent cancellations require at least 24 hours’ notice. In a true emergency, please notify me as soon as possible.
  • Sick day exception: The only exception to the 24-hour rule is if your student comes home from school sick 1–2 hours before the scheduled lesson — please email me as soon as you know.
  • I provide a monthly schedule and a monthly email with any planned dates I am unavailable. Please keep both saved for reference, as cancellation notices will not be re-sent.
  • If I need to cancel, I will let you know well in advance except in an emergency. You will never be charged for a lesson I cancel, and I will do my best to reschedule if my schedule allows.
  • Dates may occasionally need to be adjusted due to medical appointments, travel, and family commitments.

Section 5 — Payment, Renewals & Session Access

  • Accepted payment methods: Zelle, Venmo, Cash App, and PayPal (for out-of-country students).
  • Current students on a package: Payment for the new package must be received before the last lesson of the current package takes place. This secures your student’s spot with no gap in scheduling.
  • If the final session date passes without the necessary funds being processed, the remaining session links will be cancelled.
  • Payment plan renewals must be processed before the final lesson of the current billing cycle. If payment is not received, the lesson link will be cancelled after that final lesson and the time slot will be released to other students.
  • Current rates are those confirmed at enrollment or renewal (standard rate $30/hr; lesson bundles and unlimited school-year packages available).

Section 6 — Scheduling Requests

  • Requests for time changes or additional lessons must be submitted at least 24 hours in advance and are subject to availability.
  • Lessons on the monthly schedule are eligible for rescheduling in line with Section 4.

Section 7 — Homework, Materials & Learning Summaries

  • If your student has homework, assignments, or materials to be covered in a session, please email them to me before the session begins, so everything is reviewed and ready and no lesson time is wasted.
  • After sessions, I send a learning summary with practice activities by email. Please review it with your student and complete the practice activities before the next session — they are part of the learning plan.

Section 8 — Communication Protocol

  • Business hours: I am available 7 days a week, 7 AM – 11 PM. Non-urgent messages are answered during those hours; messages sent during a lesson are answered after the session ends.
  • Please confirm receipt of policy and schedule emails, and keep them saved. I often receive emails and texts during class sessions, and while I am with my family, asking about dates or information already shared. Checking the email first will usually give you the answer right away, and it helps class time — and family time — remain uninterrupted.
  • Consistent communication is vital to your student’s academic progress. If anything is unclear after checking, I am always happy to help.

Section 9 — Acknowledgment & Updates

  • By continuing lessons, families acknowledge and agree to the policies above.
  • These policies may be updated as needed; any update will be sent by email and will apply from the date stated in that email.

Thank you for your understanding and cooperation. My goal is to provide a reliable, efficient, and respectful tutoring environment that benefits every student. If you have any questions or need clarification on any section, please do not hesitate to contact me.

Warm regards,
Julianna Sanchez
Certified Educator & Special Education Advocate
JF Homeschooling — Professional Remote Tutoring Services
Phone / Text / WhatsApp: (646) 522-3927
Email: juliannafarella@gmail.com
Available 7 days a week, 7 AM – 11 PM